Hey, I'm unable to save theme function php... Unable to add any code on theme editor option.. Folowing issue given below

Hello forum members,

I wanted to share some exciting news with all of you. SiteCountry, one of the leading hosting providers in the industry, is currently running an amazing Summer Sale that you don't want to miss. We are offering fantastic discounts on our cloud hosting services, allowing you to supercharge your website while saving big on your hosting expenses.

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Happy hosting and savings this summer with SiteCountry!

Hello fellow forum members,

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Robust Security Measures: SiteCountry takes security seriously. Their VPS hosting is equipped with advanced security features to protect your website from potential threats. With regular backups, robust firewalls, and proactive monitoring, you can have peace of mind knowing that your website and data are well-protected.

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Share your experiences, ask questions, or join the discussion if you have any insights to add. Let's make this forum a valuable resource for hosting enthusiasts looking for the best solutions in the market.

Happy hosting with SiteCountry!

Here are the few tips that can help you prevent your emails going to the spam folder.

Optimize your email content: Ensure that your emails have relevant and engaging content. Avoid using excessive capitalization, exclamation marks, or spam trigger words that may trigger spam filters.

Avoid using lots of images : More images on the emails can lead to trigger the Spam filter on Gmail which will lead to your email going to Spam fodler.

Personalize your emails: Customize your emails with recipient names and personalized greetings to make them appear more authentic and less likely to be flagged as spam.

Maintain a clean email list: Regularly clean your email list by removing inactive or bouncing email addresses. Sending emails to invalid or inactive email addresses can negatively impact your deliverability and increase the chances of your emails being marked as spam.

Encourage engagement: Encourage recipients to add your email address to their contacts or address book. Also, include a clear call-to-action that encourages recipients to reply or click on links within the email, as engagement signals can improve deliverability.

Monitor your sender reputation: Keep an eye on your sender reputation by regularly checking your email deliverability metrics and sender score. Address any issues promptly to maintain a positive sender reputation.

Avoid large attachments: Minimize the use of large file attachments in your emails, as they can trigger spam filters. Instead, host large files externally and provide download links within your emails.

Consistent sending patterns: Maintain a consistent sending pattern for your emails. Sudden spikes or irregular sending patterns can raise red flags and increase the chances of your emails being marked as spam.

Provide clear unsubscribe options: Make sure your emails include a clear and easy-to-use unsubscribe link. Giving recipients the ability to opt-out easily reduces the likelihood of your emails being marked as spam.

Regularly monitor spam folder: Check your spam folder regularly to identify any false positives. If you find legitimate emails in your spam folder, mark them as "Not Spam" to help train the spam filters.

HI there,
To Enable ioncube PHP loader in to your control panel.

1. Login into your control panel
   

2. Look for option named as select PHP Version
   

3. Open it and go to extension > Then select the ioncube loader and tick it.
   

Once done, ioncube loader should be enabled for your domain.

In the DirectAdmin control panel, you can easily access this information through the DNS management interface. Here are the steps to follow:

Log in to your DirectAdmin control panel using your credentials.
Once logged in, locate and click on the "DNS Management" option. It is usually found under the "Advanced Features" section or the "Domains" category.
In the DNS Management interface, you will see a list of your domains and their associated records.
Look for the "A" record (Address record) corresponding to your domain name. The IP address listed in that record represents the server IP for your hosting account.

Hi there,
If you are unable to Login into the control panel, I would suggest you to follow the below instructions to reset the password.

Step 1 : Go to your SiteCountry Dashboard and access the concerned service where you are facing the issue.

Step 2 : Click on the Reset Password and confirm the password reset.

Step 3 : Now you can login into the panel via the Login button available in the dashboard.

Thanks !

Hi there,
We recommend using secure mode for connecting to POP3 servers.
POP Port at SiteCountry is 995 for Secure Connections.

Thank you

Hi,

The above issue is occuring because of Cloudflare proxying being enabled on your domain.
Since Cloudflare is being used on your domain, therefore the DNS record of mail would be pointing to Cloudflare's ip addresses/servers, instead of directly pointing to SiteCountry's servers.

In this case, I can recommend you two solutions to the problem.

1. Use your Control Panel Login URL's Hostname as the Host in FTP Client.

Suppose your control panel URL is https://ruby.scnservers.net:2222, then you can use the FTP host at ruby.scnservers.net instead of using your domain name example.com or mail.example.com

2. Add a DNS records in Cloudflare without Proxying

Go to your Cloudflare Account, add a DNS record of type : CNAME, Name = ftpx, Value = Control Panel hostname ( for example : ruby.scnservers.net)

Once done, wait for 2-3 mins and retry connecting to FTP client with host as ftpx.example.com

We hope this solves the issue. Do not hesitate to let us know if the issue is still unresolved.
Thank you